| What Just Happened |
July 21, 2010
Lecture: Experiences and Lessons Learned on the Quality Service Management Initiative
Carl Deputy gave an excellent and passionate lecture on the importance of IT Service Management, and that the most complete public framework is the international de facto standard called ITIL®.
ITIL® describes a Service Lifecycle, beginning with a sound Service Strategy, followed by Service Design, Transition, and Operations, all kept up to date through a Continual Service Improvement phase.
But Carl mainly was concern about the challenge that businesses face when adopting ITIL® within a resistant and reluctant organizational culture. But he made it clear that it was a leadership issue and only they can bring about the business transformation necessary for success. How do you increase incentives, remove or mitigate the “Resistors”, and generally change an organization from the inside out.
Want to see what he suggested?
Then download the presentation slides 
here.
At the end of the lecture, Communications Director Paul Martin gives Mr. Deputy a small token of thanks for such a wonderful lecture -- A mug inscribed with an Chesapeake Chapter INCOSE logo and a memory stick.
A great lecture was provided, a door prize was awarded, conversation and food were in abundance. Another successful meeting. Don't miss out, join us next month.
| Upcoming Events |
August 3, 2010 Systems Engineering Seminar
The Need for Systems Engineering in Technology Development Programs
Presented by:
John Thomas
President Elect, International Council on Systems Engineering (INCOSE);
Senior Vice President at Booz Allen Hamilton
&
Overview of INCOSE and the Chesapeake Chapter
Presented by:
George W. Anderson
President, Chesapeake INCOSE Chapter
Camber Corporation
Wednesday, 3 August 2010 (1:00 – 3:00 pm)
NASA Goddard Space Flight Center (GSFC)
Building 3 Auditorium
Visit the
For details on the presentation, the speakers, directions and MOST IMPORTANT
Registration for a visitor badge, which must be done by Wednesday, July 28th
>>Abstract and Bio | Poster (jpg) (pdf) <<
For more information, please contact Edward G. Amatucci, 301-286-0027, Edward.G.Amatucci@nasa.gov
or Tom Bagg, 301-286-6493, Thomas.C.Bagg@nasa.gov
Several of our Board of Directors may be going and you are welcome to join us. If we have enough interest we can all go in the same van. Please e-mail our President, George Anderson for more information
August 18, 2010 Dinner Meeting
Architecture Design, Simulation and Visualization Using SysML
Presented by:
Gundars Osvalds,
Senior Principal Enterprise Architect
Northrop Grumman
Wednesday, 18 August 2010 (6:00 – 8:00 pm)
Applied Physics Laboratory, Johns Hopkins University
11100 Johns Hopkins Rd Laurel MD 20723 (Main Entrance – Lobby 1)
Presentation: Verification and Validation of systems designs are difficult because the stakeholders’ (e.g., owners, users, and developers) perception may differ from the architects’ views. Thus there needs to be a solution that allows the stakeholders and the architect to verify that the design meets the requirements documented and the system capabilities are designed as the stakeholder expected. The architectural design is supported by a Graphical User Interface which the stakeholder can use to approve the design before implementation. The IBM Rational Rhapsody modeling tool is used with supports of SysML and the Harmony for Systems Engineering Process in the development of system architectural designs. The IBM Harmony Process provides process guidance and a SE Toolkit that implements automated generation of diagrams and helps enforce traceability between the diagrams. These executable scenarios are then used to drive a Java interfaced GUI for the architecture visualization.
Dinner Reservations: To register for dinner, contact Glenn Gillaspy
Dinner Cost: For Guests: $20; For INCOSE members: $15 if payment is received by Aug 13th, 2010, $20 afterwards.
Visit our -->Registration page<-- in order to pay by credit card or PayPal
Here is the flyer: with all the details.
Presentation ONLY: FREE (no reservations necessary)
August 26th, 2010 CSEP Dinner Reception
A Celebration for Certified Systems Engineering Professionals
If you have a CSEP designation then we would like to celebrate your commitment and dedication to Systems Engineering. On August 26th we will be having a Dinner Reception for all Maryland CSEP holders at the prestigious Engineers Club of Baltimore.
You should have gotten an e-mail as well as an invitation in the mail. If you haven’t seen either, then please check out our on-line invitation for the more information on the cost, special speaker, and the elegance of the venue.
Note: Sorry. This is for CSEP holders only. Check out the INCOSE website to see what all the fuss is about.