Quality Function Deployment Listserv

QFD-L Purpose
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QFD-L is a mailing list devoted to the discussion of Quality Function
Deployment.  It is intended as a forum for discussion of questions,
issues, lessons learned, best practices, research topics, and sources of
additional information.  Consultants, educators, researchers, and users
are encouraged to participate by posting substantive messages to the list.

Announcements of conferences, workshops, and new publications are
welcome, but overtly commercial advertisements are not permitted.
Subscribers should expect to see such announcements on occasion, and
submitters should limit announcements to the specifics of dates, places,
technical content, and contact points for additional information.

QFD as it is currently practiced evolved in Japan as a way to incorporate
knowledge about the needs and desires of end-user customers into all
stages of the design, manufacture, delivery, and support of products and
services.  It comprises several information collection and dissemination
techniques, decision making processes, and quantitative engineering
practices.  It is widely used in the automotive industry in Japan and the
United States, and is being rapidly adopted in a number of other
application domains, including electronics, aerospace, biomedical,
software, government, military, and service industries.

Subscription and posting information
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To add yourself to the QFD-L list, address an e-mail message to:
        majordomo@quality.org

with ONLY the following text in the BODY of your message:
        subscribe QFD-L

To get additional information about QFD-L without subscribing, send this
message:
        info QFD-L
--
Walter Lamia	I'net: wml@sei.cmu.edu  Software Engineering Institute
Member of the Tech Staff  Voice: 412-268-3443  FAX: 268-5758 
Carnegie Mellon University
Software Reengineering Center   
Pittsburgh, PA 15213-3891