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A better world through a systems approach

INCOSE-LA- Spkr Meeting Listening Skills

  • Date:
    October 11, 2016 - 05:30 PM - 08:00 PM
  • Venue:
    Aerospace Corporation

TOPIC:  Listening Skills

WHEN:  October 11, 2016.

REGISTER HERE: Click to Register

Meeting Schedule:
5:30 - 6:20 pm   Sign-In, Networking, Refreshments 
6:20 - 6:30 pm   Welcome & Announcements
6:30 - 8:00 pm   Presentation and Questions

Aerospace (Host Site) & JPL reservations close Monday Noon the week before the meeting (10/3). We apologize for the inconvenience, but we must observe the security procedures of our host sites. For remote venues and virtual attendance please RSVP by Monday noon before the meeting. Virtual Attendance instructions will be emailed the morning of the meeting.


             Non-Members: $10.

WHERE:  Host site: The Aerospace Corp., Bldg D8, Room 1010,  200 N. Aviation Blvd., El Segundo, CA 90245;  POC: Deborah Cannon, (714) 477-3755 (mobile).  Refreshments will be provided at this site.

Remote Sites (potential):



Contact Email

Antelope Valley/Palmdale

Mike Wallace

Azusa: Northrop Grumman Corp.

Maria Alvarez

Goleta: Control Point Corp,

Paul Stowell

Pasadena: JPL (RSVP by10/3)

Michela Munoz-Fernandez

Huntington Beach: Boeing

Bob Noel


Webcast virtual siteRegister as an individual virtual participant. 

ABSTRACT: While listening is only one side of a conversation, it is usually the neglected side. The first step to overcome this is to recognize that effective listening is an active process. An accurate assessment will usually reveal that people often pretend to listen, or listen just long enough to identify how we are going to respond. People also fail to recognize the filters that impact ability to fully comprehend other perspectives and points of view.  Overcoming these filters will help you create open and constructive communication. During this highly interactive workshop, participants will be able to assess their listening skills and work to overcome listening filters,  apply effective approaches to deal with different types of listeners, and engage others by asking factual, causative, and value based questions.

BIOGRAPHY: George Cassar has a real passion for developing people across all ages to achieve their life’s dreams and goals. George has just come out of an extensive career at Raytheon for 28 years, working as a Systems Engineer in developing Tactical Radio Systems for the US Army & Marine Corps as well Training and Development in the Systems Engineering and Engineering organizations at the Space Airborne Systems division.

In 2014, George transitioned from Raytheon to Dale Carnegie of Southern Los Angeles. He provides business performance consulting and training to organizations in the art of “Winning Friends and Influencing People” to ensure a highly engaged workforce. George is also the President of a non-profit educational resource center for young men near UCLA, responsible for directing leadership programs in Southern California for high-school, college, and young professionals, and their families.  He has his BS and MS in EE from LMU.