: As cities around the world are unevenly waking up after a pandemic coma, cities are seeking opportunities to continue evolving toward being ‘smart.’ Cities may wish to take a new approach to provide services that meet the goals of the city and needs of the residents in new and innovative ways. The implementation of such approaches will define the new “smart city.”
We propose a human-centric model to help city authorities to make decisions with human needs in mind. Such a human-centric model will help identify and classify technological investments with the greatest positive impact for their residents. This presentation will introduce this human-centric model, the INCOSE-TUS Smart Cities Reference Model.
: Jennifer Russell, EISE, CSEP is the Program and Management Support Leader on Garver's Water team. Over the past 25 years, she honed her West Point leadership motto of being a "Leader of Character." From strategic planning to tactical logistics, Jennifer has invested in public service and infrastructure. The domains of her experience are a testament to the portability of her skill set and include water systems, software systems, high-speed rail, transit systems, highway systems, and multi-modal connectivity. Jennifer holds a B.S. in Engineering Psychology from the United States Military Academy and an M.S. (2003) and Engineer Degree (2007) in Industrial and Systems Engineering from the University of Southern California.