We of The Center for Systems Management are continuously frustrated to find that many enterprises and organizations view process and process improvement as something that must be done to compete (SEI CMMI Level Three, ISO 9000, etc.) rather than as cost efficient best practices that produce substantial return on investment. In fact, some venture capitalists have stated to us “we want no process as it will inhibit our creativity.” Other enterprises state that they want to take it slow and easy with process adoption lest they bog down in the minutia of implementation.
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