Today’s digital and digital-physical businesses and ecosystems offer the promise of unprecedented capabilities and vast connectedness, with the expectation of flexibility and lightning speed delivery. As software and data prevail across industries,
options seem endless.
From complex products & platforms to narrowly scoped apps that exist in multi-sided markets or unpredictable environments, these software- and data-intensive businesses are complex, layered, connected systems of products & services, people and
For success and resilience, these systems must exist in concert. When they don’t, product and operational interfaces break, bottlenecks occur, and bottom-line business impact materializes. For example: stifled growth, imperiled business pivots,
irrelevant products and services, failed and delayed releases, staff turnover. (See “not so fun facts” below).