INCOSE is a volunteer-run organization with support from a few paid staff. There are three individuals you may interact with when applying for INCOSE Certification.
Carol Berardino answers emails you send to email@example.com, including your certification application, proof of education, renewals, and Academic Equivalency applications from universities. She also works with the volunteer reviewers who check every CSEP and ESEP application form as well as Academic Equivalency documentation.
Danielle DeRoche receives references and manages exam registrations and results, and she processes Academic Equivalency student lists from universities.
Courtney Wright rarely works with individual candidates, instead concentrating on the program's overall strategy and setting procedures. She gives presentations about the INCOSE Certification Program within INCOSE and to external audiences, and she sets up relationships with other organizations to help streamline the path to INCOSE Certification for employees, students, and members of other organizations.