INCOSE Los Angeles July Meeting: Problem Solving & Root Cause Analysis

El Segundo
200 N Aviation Blvd

Meeting Title: Problem Solving & Root Cause Analysis
Presenter Name: Professor Randolph Willard
Date: Tuesday, 11 July 2023
Time: 5:30 pm - 7:30 PDT
Venue: Online via Zoom; In person: The Aerospace Corp. D8/1010, 200 N Aviation Blvd, El Segundo, CA 90245



5:30pm   Sign-In, Networking
6:00pm  President's Introduction
6:15pm   Speaker Presentation
7:15pm    Questions
7:30pm   Meeting Close

Prof. Willard presents an overview of problem solving and root cause analysis.

This presentation provides an overview of problem solving and root cause analysis, including the background/history of root cause analysis, characteristics and development of an appropriate problem statement, types of problem solving tools, and how to use problem solving tools to identify a root cause. 


Randolph Willard is a retired career nuclear submarine officer with over twenty years of active-duty U.S. Navy experience operating, testing, and evaluating Fast Attack and Strategic Ballistic Missile submarines. Mr. Willard’s Navy tours included Chief Nuclear Engineer on a Strategic Ballistic Missile submarine, Officer-in-Charge of the Naval Nuclear Prototype Unit in Idaho Falls, Idaho, as well as acquisition and program management tours at Naval Sea Systems Command and PEO Submarines in Washington, DC where he achieved DAWIA Level III certification in Program Management.

Since retiring from active duty, Mr. Willard has spent over twenty years in executive and leadership positions in the defense industry and as Professor of Program Management at the Defense Acquisition University, Western Region, San Diego, CA

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