When you schedule an online exam, you will receive a confirmation email from the exam provider. This email, which comes from firstname.lastname@example.org, links to detailed instructions about Preparing For and Taking Your Exam
. At that site, you are instructed as follows if you need to reschedule or cancel:
1. Login to ‘CMS TESTWise’ (https://delivery.itemexperts.com
2. Click either the "Reschedule exam" or "Cancel exam" button.
3. Follow instructions on screen.
You will be charged $5 if you cancel or reschedule within 24 hours of your exam appointment.