Organizations as Systems: Principles of Systems Thinking to Improve Organizational Performance
Abstract: Human organizations are human systems just like technical systems. The relationships, interactions, interfaces, and behaviors are all connected. Unlike technical systems, however, human systems are not 100% predictable and they tend to exhibit higher degrees of variation. During this interactive session we will explore key principles of systems thinking applied to human systems to gain insights on how to achieve desired results, better collaboration, more satisfying relationships, and sustained improvement.
Outline of Principles to Explore:
- Human interfaces: Oshry's model of human systems
- Psychological Safety: Trust, Collaboration, Innovation
- Simplification and Agility
- Systemic Reinforcement Model
Eric van der Meulen, Senior Consultant at Agile Change, is a Project Management and Process Improvement practitioner, trainer, and coach. His project portfolio includes project management capability building, strategic planning and deployment, phase gate project management implementation, planning, executing, and controlling of IT, HR, ERP, compliance, quality, and capital projects, and implementing operating systems among others. He has coached managers and project stakeholders at all levels including C-suite, executive teams, managers, project teams, and task forces. His clients include global, regional, and local organizations. He obtained a B.S. in Mechanical Engineering from Avans Hogeschool (University), Breda Netherlands, and holds PMP and Rummler-Brache Process Improvement Professional certifications. More details on Eric can be found here.
Marcelino Sánchez, Managing Partner at Agilityze, is an Organizational Change and Opex practitioner, trainer, and coach. His project portfolio includes change management capability building, strategy deployment, M&A, corporate transformations, deploying lean/six sigma, Union/Management partnerships, employee engagement, and implementing operating systems among others. He has coached managers and change agents at all levels including CEOs, executive teams, managers, project teams, and task forces. His clients include global industry organizations and academic institutions. He obtained an M.S. in Org. Behavior from Brigham Young University, and holds Change Management Profession, Six Sigma Blackbelt, MBTI Facilitator, Langevin Trainer and Power & Systems Facilitator certifications. More details on Marcelino can be found here.