Conflict, Listening and Negotiation in the Systems Engineering Workplace
SPEAKER: Zane Scott, Vice President for Professional Services, Vitech
WHEN: Tuesday, September 14th 2021, 5:30 to 7:30 PM Pacific Daylight Time
COST: Free Online Event
Virtual Venue: Zoom meeting instructions will be emailed prior to the event and are included in your confirmation email message. Slides will be available on the LA Chapter web site. We will post the speaker presentation on INCOSE Connect.
Questions: Dorothy Benveniste, 310-390-9384 -- email@example.com
5:30 – Introductions and Networking
6:00 – INCOSE-LA President/ VP Presentation
6:15 - Speaker Presentation
7:15 – Q&A
7:30 – Meeting adjourned
Abstract: Conflict is often viewed as a bad thing from a team or organizational perspective. While it is true that unmanaged (or poorly managed) conflict can inflict a great deal of damage in the workplace, well-managed conflict can play an important role in, or even be the driver of, innovation. In this program you will hear a trained hostage negotiator, mediator and labor/management facilitator discuss the value of well-managed conflict and the use of tools such as active listening, interest-based problem solving and negotiation – a competency that the INCOSE Competency Model calls “essential” to requirements management, verification and validation, and acquisition and supply.
Speaker: Zane Scott is a veteran of 18 years in the courtroom where he tried over 100 jury trials. He has presented live and virtually in a variety of settings, ranging from the courtroom to the classroom. Trained as a hostage/crisis negotiator, mediator, and labor-management facilitator, he has taught communication, negotiation and facilitation skills in a variety of government and commercial venues. As VP for Professional Services for Vitech and an Associate Systems Engineering Professional (ASEP), Zane understands the world of systems engineering and the role of these soft skills in it. He has served as the Chair of the INCOSE Corporate Advisory Board and as a member of the INCOSE Board of Directors. A member of INCOSE’s Chesapeake Chapter, he is a frequent teacher, speaker, and blogger on a wide variety of systems engineering and soft skills topics. He has a B.A. in Economics from Virginia Tech and a J.D. from the University of Tennessee Law School.
And don’t miss Zane’s 9/25/2021 Tutorial
Saturday, September 25, 9:00am - 1:30pm PDT